Occasionally, a browser window may pop up with a scam message. Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called 'Moneypak'), trying to force you to download a potentially malicious program, or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus, and your computer has not been infected. This 'hijack' is just a JavaScript pop-up, and is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. No website has the capability to scan your computer for viruses.

If you continue to have problems with removal of the adobe flash player update virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced link.

Most of these scammers, if you actually call the number, will ask you to install software giving them remote control over your computer. Do not do this either. This article will outline the solution to dismiss the pop-up. It addresses this specific kind of pop-up. Pop-ups that are ads or pop-ups that can be easily dismissed are usually caused by, and are not addressed in this article. This article is mostly for Mac users, but if you are using iOS,. Either you visited a compromised/hacked website, or a website that displays ads from an ad distribution network that includes the scam website.

Once on the scam website, the webpage's script will invoke a JavaScript alert which displays this message. The webpage's script is set up so that the alert will just keep reappearing infinitely whenever you click 'OK' on the pop-up.

Because this is a browser 'alert' and not an actual 'window,' most pop-up blockers will not stop these scams (you can read about ScamZapper, our Safari extension which is equipped to handle these scams, later on in this article). The good news is, this means that what you encountered is simply a scam webpage and not really malware, in spite of what the pop-up text claims - it's not caused by anything installed on your computer at all. Vpn for mac in china. The next sections will explain how to actually navigate away from and close these scam webpages. Some of these scammers have adapted to the Safari update by adding several extra lines to the pop-up so that the checkbox is below the bottom of the screen.

If you see a pop-up like this, or if you have an older version of Safari, please try the steps below to get rid of the pop-up. Once you get rid of the pop-up, we strongly recommend updating Safari, if possible. Users of OS X Mountain Lion (10.8) can update to Safari 8, which makes it somewhat easier to deal with these pop-ups, as discussed in the last section. Users of OS X Mavericks (10.9) or later can update to an even newer version of Safari in which these pop-ups will not lock up the browser at all, as discussed in the first section.

The scammers started using these in an effort to bypass the technologies introduced in Safari 9.1 that prevent JavaScript alerts from locking up the browser. They decided to start using authentication prompts instead, as they still lock up Safari and require acknowledgement before you can take any other action in the browser. Just like the traditional scam which uses an alert window, clicking any button, or entering anything in the text fields, will just bring the pop-up back. You can use the below steps to get rid of it. If you relaunch Safari, the page will reopen.